Sometimes e-mail users experience issues where they are able to recieve, but not send or reply to e-mails. In this isntance, one of the easiest solutions is often to verify that that outgoing mail is being authenticated. This tutorial will show you how to do that.

STEP I:

Tools Menu

After opening Outlook 2000, you'll first want to go to the "Tools" menu and select "Accounts".

STEP II:

Internet Accounts

After clicking on "Accounts" from the "Tools" menu, a window called "Internet Accounts" will appear. You will want to make sure that you have the middle "Mail" tab selected, then select the account that you want to edit and click the "Properites" button.

STEP III:

Account Properties

In the "Account Properties" window (the word "Account" will be replaced with the name of the specific account being edited - in this case, "mail.appscorp.net"), select the "Servers" tab

STEP IV:

Account Properties

After selecting the "Servers" tab, check the boxed marked "My server requires authentication" and then click on "Apply." After clicking "Apply," click on "OK" and then exit out of all remaining windows.